PRIVACY POLICY
Effective Date: March 4, 2026
lagreepensacola.com (the “Site”) is owned and operated by Oceanview Health and Wellness, Inc. d/b/a Lagree Pensacola (“Lagree Pensacola,” “we,” “us,” or “our”).
We can be contacted at:
Lagree Pensacola
4051 Barrancas Ave., Suite G, Box 178
Pensacola, Florida 32507
Email: contact@lagreepensacola.com
This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with your use of the Site, including any forms, ad landing pages, scheduling tools, and chat widgets that link to or reference this Privacy Policy.
By using the Site, submitting information through any Site form, or interacting with our online chat or messaging tools, you agree to the practices described in this Privacy Policy.
1. Purpose of this Privacy Policy
This Privacy Policy is intended to inform users of our Site about:
The personal data we collect.
How we use the personal data we collect.
Who has access to the personal data we collect and with whom we may share it.
The rights of Site users in relation to their personal data.
Our use of cookies and similar technologies.
How to contact us, access, modify, or delete your data, and opt out of certain uses of your data.
This Privacy Policy applies in addition to the Terms and Conditions of the Site and in addition to any offline agreements you may enter into with Lagree Pensacola, including our Participant Waiver, Assumption of Risk, and Membership & Class Agreement (the “Membership Agreement”).
2. Consent
By using the Site, you acknowledge and agree that:
You have read and understand this Privacy Policy; and
You consent to the collection, use, disclosure, and retention of your personal data as described in this Privacy Policy.
When you:
Submit a web form or ad lead form;
Provide your mobile number and click a button such as “Submit,” “Get Started,” or “Book Now”; or
Initiate or continue a conversation through an online chat or messaging widget, you also expressly consent to being contacted by Lagree Pensacola (or our service providers on our behalf) at the email address and/or phone number you provide, including via text message or phone call where permitted by law, as further described in Sections 4, 5, and 11.
Your consent to receive marketing communications is not required as a condition of purchasing any goods or services. You may withdraw your consent to certain uses of your personal data at any time, as described in Sections 10 and 11. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal and may affect our ability to provide certain services to you.
If you provide personal data through our Site on behalf of another person (for example, registering a minor participant), you represent that you are authorized to do so and that you have obtained any necessary consents.
3. Personal Data We Collect
We only collect personal data that helps us achieve the purposes set out in this Privacy Policy.
We will not collect additional categories of data without providing notice to you.
3.1 Data Collected in a Non-Automated Way
We may collect personal data that you voluntarily provide when you use certain features of our Site, including when you:
Create or manage an account through our scheduling and payment platform (the “Platform,” currently Mindbody).
Purchase classes, packages, or memberships online.
Submit a contact form, request information, or complete an online intake form.
Respond to online advertisements or landing pages.
Opt in to receive emails, text messages, phone calls, or other marketing communications.
Interact with any online chat or messaging widget on the Site or on associated landing pages.
Depending on how you interact with the Site, the personal data we may collect can include:
First and last name.
Age or date of birth.
Email address.
Phone number (including mobile number).
Mailing or billing address.
Payment information (such as cardholder name, card type, last four digits, and expiration date; full card data is typically processed and stored by our payment processor, not by us directly).
Information you choose to provide in free-text fields, including preferences and any health or fitness information you voluntarily share in inquiry or intake forms or in a chat conversation.
We collect this data through actions such as:
Creating or updating an account in the Platform.
Completing an online purchase or booking.
Filling out a web or ad form or requesting more information.
Checking a box indicating consent to be contacted.
Initiating or continuing an online chat or messaging conversation.
You are not required to provide all of the information requested; however, if you choose not to provide certain information, we may be unable to respond to your inquiry, complete a transaction, or provide certain services.
4. How We Use Personal Data
We will use personal data collected through the Site only for the purposes described in this Privacy Policy or as otherwise disclosed at the time of collection.
We may use personal data for the following purposes:
Account creation and management: To create, maintain, and administer your account on the Platform, including verifying your identity.
Service delivery: To process online purchases, reserve and manage classes, memberships, and packages, and otherwise provide studio services you request.
Operational and transactional communication: To communicate with you about your account, bookings, schedule changes, billing matters, policy changes, and similar operational or transactional issues by email, phone, or text.
Marketing and promotions (with consent where required): To send you promotional emails, text messages, or other communications about classes, events, offers, or updates, where permitted by law and consistent with your preferences. Your consent to receive such marketing is not a condition of purchasing goods or services from us, and you can opt out at any time as described in Section 11.
Customer service: To respond to inquiries you submit through forms, email, or chat, to follow up with you about your interest in our services, and to provide support.
Analytics and improvement: To understand how users access and use the Site, evaluate the effectiveness of our content and advertising, and improve the design, functionality, and performance of the Site and our services.
Legal and compliance: To comply with applicable laws, regulations, and legal processes; to protect our rights and property; and to enforce our policies and agreements (including the Membership Agreement and our Terms and Conditions).
We will not use your personal data for purposes that are materially different from those described in this Privacy Policy without providing you with additional notice and, where required, obtaining your consent.
5. Lead Forms, Text Messaging, and Chat Widgets (Consent to Contact)
We use various online tools to communicate with prospective and current clients, including web forms, landing pages, and online chat or messaging widgets.
When you:
Submit a contact or lead form on our Site or an associated landing page;
Provide your mobile number or email address and click a button such as “Submit,” “Get
Started,” “Book Now,” or similar; or
Start or continue a conversation through an online chat or messaging widget, you expressly consent to being contacted by Lagree Pensacola (or our service providers on our behalf) at the email address and/or phone number you provide, including via:
Email;
Telephone calls; and
Text or SMS messages (including messages sent using an automated system), where permitted by law.
You understand that:
Your consent to receive marketing communications is not required as a condition of purchasing any goods or services from Lagree Pensacola.
Message and data rates may apply based on your mobile carrier plan.
We may also maintain records of consent-related information, such as form submissions, checkboxes, timestamps, IP addresses, and chat logs, to document that consent was provided for communications.
You may opt out of:
Marketing emails by clicking “unsubscribe” at the bottom of any marketing email or adjusting your preferences in your online account.
Marketing text messages by replying “STOP” or following any other opt-out instruction contained in the message.
Certain types of communications by contacting us as described in Section 10.
Even if you opt out of marketing messages, we may still send you non-marketing communications relating to your account, purchases, or ongoing business relationship with us (for example, schedule changes or billing notices), to the extent permitted by law.
6. Who We Share Personal Data With
6.1 Employees and Internal Personnel
We may disclose personal data to employees, contractors, and agents of Lagree Pensacola who reasonably need access to such data to perform their job functions and accomplish the purposes described in this Privacy Policy. These individuals are subject to confidentiality obligations.
6.2 Service Providers and Business Partners
We may share personal data with trusted third-party service providers who assist us with:
Website hosting and maintenance;
Scheduling and payment processing (for example, the Platform and its payment processors);
Email, text messaging, and marketing campaign management;
Data analytics and advertising technology; and
Customer service tools, including chat widgets and communication platforms.
We require such providers to use personal data only for the purpose of providing services to us and to protect personal data in a manner consistent with this Privacy Policy and applicable law.
6.3 Other Disclosures
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We may disclose personal data to other third parties only in the following circumstances:
If required by law, regulation, or legal process.
If necessary in connection with any legal proceeding or to respond to lawful requests from public or governmental authorities.
To establish, exercise, or defend our legal rights or to protect the rights, property, or safety of Lagree Pensacola, our clients, or others.
To a buyer or potential buyer (and their advisors) of Lagree Pensacola or its assets in connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business, subject to customary confidentiality protections.
If you follow a link from our Site to another website or service, please note that we are not responsible for, and have no control over, the privacy practices or content of those third parties.
7. How Long We Store Personal Data
We retain personal data for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
Providing services and managing your relationship with us.
Complying with our legal obligations.
Resolving disputes and enforcing our agreements.
As a general guideline, user data collected through the Site is retained for up to seven (7) years after your last interaction with us, unless a longer retention period is required or permitted by law.
If we intend to retain personal data for longer than this period for specific reasons (for example, to comply with legal holds, regulatory requirements, or to preserve evidence), we will do so in accordance with applicable law.
8. How We Protect Your Personal Data
We take reasonable administrative, technical, and physical measures designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Such measures include:
Using industry-standard encryption protocols where appropriate.
Storing data on servers located in secure facilities.
Limiting access to personal data to authorized personnel who have a business need to know the information and who are subject to confidentiality obligations.
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.
9. Children’s Privacy
Our studio services are intended for individuals aged 16 and older, and our Site is not directed to children under 13 years of age.
We do not knowingly collect or use personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will delete that information as soon as reasonably practicable.
If you believe that a child under 13 has provided personal data to us through the Site, please contact us using the information in Section 12.
10. How to Access, Modify, or Delete Your Personal Data
If you would like to:
Confirm whether we hold personal data about you;
Access or obtain a copy of the personal data we hold about you;
Correct or update your personal data; or
Request deletion of your personal data (subject to our legal obligations to retain certain information), you may contact us as follows:
Lagree Pensacola – Privacy Officer
Email: contact@lagreepensacola.com
Mail: 4051 Barrancas Ave., Suite G, Box 178, Pensacola, Florida 32507
We will respond to reasonable requests in accordance with applicable law. We may take steps to verify your identity before granting access or making corrections.
You may also update certain account information directly through the Platform if you maintain an online account.
11. How to Opt Out of Certain Uses of Personal Data
In addition to the rights described above, you may opt out of certain uses of your personal data:
Marketing emails: You may opt out by clicking “unsubscribe” at the bottom of any marketing email or by adjusting your preferences in your account settings.
Marketing text messages: You may opt out by replying “STOP” to any text message you receive from us or by following the opt-out instructions contained in the message.
Targeted advertising cookies/pixels: You may control cookies through your browser settings or use available tools provided by certain third parties (for example, Google or Meta) to limit targeted advertising.
Even if you opt out of receiving marketing communications, we may still send you nonmarketing communications relating to your account, purchases, or ongoing business relationship with us.
12. Cookies and Similar Technologies
A “cookie” is a small file stored on your device by a website. Cookies and similar technologies (such as pixels and tags) help us understand and improve how you use our Site.
You can choose to be notified each time a cookie is set, or to disable cookies entirely, through your browser settings. If you disable cookies, some features of the Site may not function properly.
We may use the following categories of cookies on our Site:
Functional cookies: To remember your preferences and selections on the Site so your experience is more convenient on future visits.
Analytical cookies: To collect information about how users access and use the Site (for example, which pages are visited and how long users remain), allowing us to improve the design, functionality, and content of the Site.
Targeting or advertising cookies: To collect information about your use of the Site and your interests, enabling us to personalize the content and advertisements you see, including through third-party platforms.
Some cookies may be set by third parties that provide services to us. Those third parties’ use of cookies is governed by their own privacy policies.
13. Changes to This Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
If we make material changes, we may provide additional notice (for example, via email or a prominent notice on the Site), as required by applicable law.
14. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Lagree Pensacola – Privacy Officer
Email: contact@lagreepensacola.com
Mail: 4051 Barrancas Ave., Suite G, Box 178, Pensacola, Florida 32507