TERMS AND CONDITIONS

Effective Date: March 4, 2026

These Terms and Conditions (the “Terms”) govern your use of lagreepensacola.com (the “Site”). The Site is owned and operated by Oceanview Health and Wellness, Inc.d/b/a Lagree Pensacola (“Lagree Pensacola,” “we,” “us,” or “our”). The Site provides information about our studio and allows users to purchase or manage classes, packages, and memberships and to submit inquiries or requests.

By accessing or using the Site in any way, you acknowledge that you have read, understand, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you must not use the Site.

IMPORTANT: FOR MEMBERSHIPS AND CLASS PARTICIPATION, YOUR RIGHTS AND OBLIGATIONS – INCLUDING A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER – ARE SET FORTH IN THE LAGREE PENSACOLA PARTICIPANT WAIVER, ASSUMPTION OF RISK, AND MEMBERSHIP & CLASS AGREEMENT (THE “MEMBERSHIP AGREEMENT”).

1. Relationship to Membership Agreement

The Site is a convenient online interface for learning about and purchasing Lagree Pensacola services. However, the Membership Agreement separately governs:

  • Your in-studio participation in any classes or activities.

  • Your purchase and use of memberships, packages, and class credits.

  • Your health and safety acknowledgments, assumption of risk, release and waiver of liability, and indemnity obligations.

  • Billing, cancellation, early termination, freezes, and chargebacks.

  • Dispute resolution and arbitration relating to your membership and participation.

If you purchase any membership, package, or class through the Site, or otherwise participate in our classes or services, you will be required to agree to the Membership Agreement. In the event of any conflict between these Terms and the Membership Agreement regarding memberships, classes, or participation in studio activities, the Membership Agreement controls.

2. Eligibility and Accounts

The Site is intended for individuals who are at least 16 years old. You must be at least 18 years old to purchase memberships or classes online in your own name.

When you create an account on or through the Site or on the Platform we use for scheduling and payments (currently Mindbody):

  • You are solely responsible for your account, including for maintaining the confidentiality of your username, password, and any other login credentials.

  • You agree that all information you provide will be current, accurate, and complete, and that you will promptly update any information that changes.

  • You agree not to share your account credentials with others or allow others to use your account.

We reserve the right, in our sole discretion, to suspend or terminate any account or access to the Site if we believe that you have violated these Terms, the Membership Agreement, or any applicable law, or if your conduct may harm Lagree Pensacola, our clients, or others.

3. Intellectual Property

All content published on or made available through the Site—including, without limitation, text, graphics, logos, images, photos, videos, audio, design, layout, and downloadable materials—is the property of Lagree Pensacola, our licensors, or the creators of such content, and is protected by copyright, trademark, and other intellectual property laws.

You may view the Site and download or print a reasonable number of pages for your personal, non-commercial use only, provided you do not remove any proprietary notices. You may not:

  • Copy, reproduce, distribute, publish, display, perform, modify, create derivative works of, or otherwise exploit any portion of the Site or its content for any commercial purpose without our prior written consent.

  • Use any trademarks, service marks, or trade dress of Lagree Pensacola without our prior written permission.

4. Sale of Services Through the Site

The Site may allow you to purchase or manage:

  • Single classes or drop-in credits.

  • Class packages.

  • Recurring monthly memberships.

  • Other related services or offerings we may make available from time to time.

All descriptions, images, and pricing information on the Site are intended to be accurate but may contain errors or be updated without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or discontinue any service or promotion at any time, including after you have placed an order, subject to applicable law.

All purchases made through the Site are subject to:

  • These Terms; and

  • The Membership Agreement (for memberships, packages, and class participation), which governs cancellation, early termination, freezes, fees, and applicable Florida Health Studio Act rights.

We reserve the right to refuse, modify, or cancel any order in our discretion, including if we suspect fraud, misuse, or violation of these Terms or the Membership Agreement. If we cancel an order after your payment has been processed, we will issue a refund in accordance with our then-current policies and applicable law.

5. Subscriptions and Auto-Renewal

If you purchase a recurring membership or subscription through the Site:

  • You authorize Lagree Pensacola to bill your designated payment method on a recurring basis (for example, monthly) for the applicable membership dues, in accordance with the Membership Agreement.

  • Your membership will automatically renew at the then-current rate unless you cancel in accordance with the Membership Agreement’s notice and cancellation provisions.

The Membership Agreement sets forth the specific rules for:

  • Minimum commitment terms (e.g., 6- or 12-month commitments).

  • Month-to-month continuation after the initial term.

  • Required written notice for cancellation.

  • Early termination fees.

  • Freezes, billing pauses, and extensions of commitment terms.

In the event of any inconsistency between this Section and the Membership Agreement regarding subscriptions or memberships, the Membership Agreement controls.

6. Payments and Chargebacks

We accept the payment methods listed on the Site at the time you make a purchase (which may include major credit and debit cards and ACH bank drafts, processed through our third-party provider).

By submitting payment information, you represent and warrant that:

  • You are authorized to use the payment method provided; and

  • You authorize us (and our payment processors) to charge your payment method for the full amount of your purchase, including any applicable taxes and fees.

If you enroll in a recurring membership, you expressly authorize recurring charges to your payment method as described in the Membership Agreement.

If we reasonably believe that your payment or account is associated with fraud, misuse, or violation of these Terms or the Membership Agreement, we may cancel or reverse a transaction, suspend or terminate your access to the Site and/or classes, and pursue any other remedies available under law.

Chargebacks initiated through your bank or card issuer will be handled in accordance with the Billing, Payment Methods, and Chargebacks section of the Membership Agreement, which may include suspension of your account and the imposition of an administrative fee if the chargeback is resolved in our favor.

7. User Conduct and Prohibited Uses

You agree that you will use the Site only for lawful purposes and in accordance with these

Terms. You agree not to:

  • Use the Site in any manner that violates any applicable local, state, national, or international law or regulation.

  • Interfere with or disrupt the operation or security of the Site or any servers or networks connected to the Site.

  • Attempt to gain unauthorized access to any portion of the Site, any other accounts, computer systems, or networks connected to the Site.

  • Use any automated means (including robots, spiders, scripts, or similar technologies) to access, monitor, or copy the Site or its content without our prior written consent.

  • Upload, transmit, or otherwise make available any viruses, malware, or other harmful code.

  • Use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other user’s use of the Site.

We reserve the right, without obligation, to monitor use of the Site and to take any action we deem appropriate, including suspending or terminating access, in the event of suspected or actual violation of these Terms or law.

8. Communications, Text Messaging, and Marketing Consent

By using the Site, creating an account, submitting any web or ad form, or initiating or continuing a conversation through an online chat or messaging widget, you understand and agree that Lagree Pensacola (and our service providers acting on our behalf) may contact you at the email address and/or phone number you provide, including for the following purposes:

  • Responding to your inquiries and managing your requests.

  • Providing information about classes, schedules, bookings, or your account.

  • Sending reminders, confirmations, and updates about your reservations or purchases.

  • Providing information about studio services, promotions, special offers, and events, where permitted by law and consistent with your preferences.

These communications may occur by:

  • Email;

  • Telephone calls; and

  • Text or SMS messages (including messages sent using an automated system), where permitted by law.

You understand that:

  • Your consent to receive marketing communications is not a condition of purchasing any goods or services from Lagree Pensacola.

  • Message and data rates may apply based on your mobile carrier plan.

  • Message frequency varies based on your account activity and preferences. You may receive transactional messages (such as booking confirmations and reminders) as well as promotional messages if you have opted in.

You can opt out of:

  • Marketing emails by clicking “unsubscribe” at the bottom of any marketing email or updating your preferences in your account settings.

  • Marketing text messages by replying “STOP” or following the opt-out instructions contained in the message.

Even after an opt-out, we may still send you non-marketing communications related to your existing account or transactions (for example, class reminders, payment confirmations, or important service announcements), to the extent permitted by law.

Our collection, use, and retention of your contact information, and our documentation of your consent (such as records of form submissions, checkboxes, and chat logs), are further described in our Privacy Policy.

9. No Medical Advice; Assumption of Risk

The Site may contain general information about fitness, exercise, and wellness. This information is for informational purposes only and is not medical advice, diagnosis, or treatment.

Participation in any fitness activities, including those offered by Lagree Pensacola, involves inherent risks of injury or illness. Any such participation is governed by the Membership Agreement and the Participant Waiver, Assumption of Risk, and related provisions contained therein, which you must review and accept before attending classes.

Nothing on the Site alters, limits, or waives any rights or obligations set forth in the Membership Agreement.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share personal data and how we use cookies and similar technologies.

By using the Site, you acknowledge that you have read and understand our Privacy Policy and consent to our data practices as described there.

11. Third-Party Links, Platforms, and Tools

The Site may contain links to third-party websites, platforms, or services, including the scheduling and payment Platform (currently Mindbody) and third-party chat or messaging tools.

We do not control and are not responsible for:

• The content, privacy practices, or security of such third-party websites or services; or

• Any products, services, or content offered by third parties.

Your use of any third-party site or service is at your own risk and subject to that third party’s terms and privacy policies.

12. Consumer Protection and Florida Health Studio Law

Nothing in these Terms is intended to limit or waive any non-waivable rights you may have under applicable consumer protection laws.

If you purchase health studio services from Lagree Pensacola, your rights under the Florida Health Studio Act (Fla. Stat. §§ 501.012–501.019), including certain cancellation and refund rights, are summarized in the Membership Agreement. In the event of any conflict between these Terms and your non-waivable rights under applicable law, your statutory rights will control.

13. Limitation of Liability

To the fullest extent permitted by law, Lagree Pensacola and its owners, directors, officers, employees, agents, affiliates, and successors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with:

  • Your access to or use of (or inability to access or use) the Site.

  • Any conduct or content of any third party on or relating to the Site.

  • Any unauthorized access to, use of, or alteration of your data.

In no event will our total liability to you for all claims relating to the Site exceed the greater of

(a) the amount you have paid to Lagree Pensacola for online purchases through the Site in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars (US $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

This Section concerns only your use of the Site and does not limit any rights or obligations specifically governed by the Membership Agreement.

14. Indemnification

Except where prohibited by law, you agree to indemnify, defend, and hold harmless Lagree Pensacola and its owners, directors, officers, employees, agents, affiliates, and successors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  • Your access to or use of the Site.

  • Your violation of these Terms.

  • Your violation of any applicable law or the rights of any third party.

15. Governing Law

Subject to any contrary mandatory provisions of applicable law, these Terms and any dispute arising from or relating to your use of the Site will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.

16. Dispute Resolution and Arbitration (Site Use)

Nothing in this Section is intended to alter or limit any arbitration or dispute‑resolution provisions contained in the Membership Agreement, which will control for any disputes relating to your membership or class participation. Before initiating any formal dispute resolution process, you and Lagree Pensacola agree to make a good-faith effort to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site (a “Site Dispute”) informally. Either party may initiate this process by sending a written notice describing the Site Dispute to the other party, and the parties will attempt to resolve it within thirty (30) days after receipt.

To the extent permitted by law, and except as otherwise stated below, any Site Dispute that cannot be resolved informally will be resolved as follows:

  • For members and participants: If your Site Dispute is connected to or overlaps with your membership, class participation, or any services governed by the Membership Agreement, the arbitration and dispute resolution provisions of the Membership Agreement (including its binding individual arbitration requirement and class action waiver) will control.

  • For non-members: Any Site Dispute that is not governed by the Membership Agreement will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules then in effect, as modified by this Section. The arbitration will be conducted in Escambia County, Florida, or by video/telephone conference if the arbitrator permits, and the arbitrator will apply Florida law, except that the Federal Arbitration Act governs the arbitrability of disputes. You and Lagree Pensacola agree that any such arbitration will take place only on an individual basis, and not as a class or representative action.

Notwithstanding the foregoing, you and Lagree Pensacola each retain the right to:

  • Bring an individual action in small claims court, if available and appropriate.

  • Seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or stop actual or threatened misuse of intellectual property or other confidential or proprietary information.

If any portion of this Section is found unenforceable as to a particular claim or request for relief, that specific claim or request (and only that claim or request) may be brought in court, while the remainder of the Site Dispute is subject to arbitration.

17. Changes to These Terms

We may amend these Terms from time to time to reflect changes in our business practices, the Site, or applicable law. When we make material changes, we will update the “Effective Date” at the top of these Terms and may provide additional notice as required by law (for example, by posting a notice on the Site or sending an email).

Your continued use of the Site after the updated Terms have been posted constitutes your acceptance of the revised Terms.

18. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and, where applicable, the Membership Agreement, constitute the entire agreement between you and Lagree Pensacola with respect to your use of the Site and supersede all prior or contemporaneous understandings relating to the Site.

20. Contact Information

If you have any questions or concerns about these Terms or the Site, you may contact us at:

Lagree Pensacola
4051 Barrancas Ave., Suite G, Box 178
Pensacola, Florida 32507
Email: contact@lagreepensacola.com